Tuesday, June 7, 2011

Featured Seller - Evie's Tool Emporium

Here's a store that will save you time and money! When you need just the right tool, for your project, you don't need to aggravate yourself by trying to find someone knowledgeable at the big TWO, and you know who I mean. Come to Evie's. With years of experience in the tool industry, and solid values in customer service, they are "a cut above." Michelle, owner of Evie's Tool Emporium, has granted me an interview about her shop, which he runs with her husband, Dave, in Bloomington, MN.

A: You definitely have found a popular niche on Etsy. Are you a crafter yourself?
M: Yes, we have found a wonderful niche on Etsy the past 3 years! I don't have nearly enough time to craft as I would like to, however, Dave really enjoys woodworking.

A: Do you have a local business?
M: We had a brick and mortar used and new tool store locally for 6 years. We sold all types of tools from automotive to welding. So many times we would have customers stop in looking for crafting, art and jewelry tools so we added a few to our line. I miss our brick and mortar customers, I don't miss the long days!

A: What are the challenges and rewards that you face as a business owner?
M: Such a serious question! The challenges are few, the rewards are many! I have been in retail since I was 16 and Dave has worked with tools his whole life so between the two of us we have a unique mixture of business skills! We compliment each other very well so that when challenges come along they are usually handled quickly by the one who has the greatest strength in that specific challenge. We share in the rewards equally! We love it when someone is able to find the perfect tool for their application and they share their projects with us!

A: What is the most important thing that you would like people to know about your shop that sets it apart from the competition?
M: The most important thing that sets us apart is our level of expertise with our years of experience. Customer satisifaction is our #1 priority. We are also always looking for new tools that will meet the needs of different customers. If there is a tool someone is looking for we try to find it! There are always new opportunities out there and we are willing to listen to what the market has to say!

Be sure to follow Evie's on her shop's blog http://eviestoolemporium.blogspot.com
When you are looking for quality products, customer service and selection, shop

1 comment: